Help and Feedback

Supports for Help and Feedback in Peer-Supported Communities

March 3, 2014

As I’ve described in a previous post focusing on the professional wrestling community, the Wrestling Boards, help and feedback are key ingredients to an active peer-supported community. Peer-support is one of the three main spheres of the connected learning framework. But what enables help and feedback? Analysis of the Leveling Up case studies suggests two major supports for help and feedback: community design and community culture. Community design refers to the way in which online communities intentiona Read More...

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